Nowadays, numerous video and audio formats can be found in a media player or media. It is an advantage of streaming services and Blu-rays discs that several formats and audio tracks can be used. We often find in our support that not all media players or apps deliver the expected formats. Mistakenly, this is then blamed on the end devices or components in between. However, the limitations already arise at the source.

In the following we have listed the maximum possible audio and video formats of the respective devices and apps. It should be noted that only very few films/series use the maximum formats. Dolby Atmos sound is usually only found with the (English) original sound. With Amazon Prime Video, Dolby Atmos is only possible together with 4K. Dolby Vision is only used for a few series. Netflix requires a premium subscription for 4K and Dolby Atmos

Apple TV

Apple TV decodes multichannel audio formats itself and then delivers uncompressed PCM audio tracks. This can only be transmitted via HDMI. It is nevertheless possible to output content with Dolby Digital 5.1 sound as a bitstream. For example, to transmit the sound via SPDIF or ARC to the sound system. To do this, the audio format must be changed to "16 bit". Unfortunately, this does not work with Dolby Atmos. Dolby Atmos is transmitted in 8 PCM channels. This format is called Dolby MAT.

App max. audio format max. video format
Amazon Prime Video Dolby Atmos MAT 4K HDR10
Apple TV+ Dolby Atmos MAT 4K Dolby Vision
Disney+ Dolby Atmos MAT 4K Dolby Vision
Netflix Dolby Atmos MAT 4K Dolby Vision

Fire TV

There are several device variants. The most common for Ultra HD content are the Fire TV Stick 4K and the Fire TV Cube. The audio format can be switched manually (Stereo / Dolby Digital / Dolby Digital Plus), which enables optimal adaptation to the TV or sound system. In order for suitable content to be output in Dolby Vision, the video output must be left to the automatic system.

Formats on the Fire TV Cube:

App max. audio format max. video format
Amazon Prime Video Dolby Atmos 4K Dolby Vision
Apple TV+ DD+ 5.1 4K Dolby Vision
Disney+ Dolby Atmos 4K Dolby Vision
Netflix Dolby Atmos 4K Dolby Vision

Formats on the Fire TV Stick 4K:

App max. audio format max. video format
Amazon Prime Video Dolby Atmos 4K Dolby Vision
Apple TV+ DD+ 5.1 4K Dolby Vision
Disney+ Dolby Atmos 4K Dolby Vision
Netflix DD+ 5.1 4K Dolby Vision

Google Chromecast

The Google Chromecast Ultra Stick and also the latest model Chromecast with Google TV do not deliver AC3 (Dolby Digital bitstream) in the streaming apps. Instead, they output either stereo or Dolby Digital Plus (DD+) as bitstream. This has two disadvantages:

1. DD+ can only be transmitted via HDMI, no longer via SPDIF Toslink. Therefore, the TV (or an HDMI Audio Extractor) cannot transmit 5.1 sound on the optical output.

2.

2. Older AV amplifiers cannot cope with the DD+ audio format due to the lack of a decoder.

Formats on the Google Chromecast Ultra:

App max. audio format max. video format
Amazon Prime Video Dolby Atmos 4K Dolby Vision
Apple TV+ n/a n/a
Disney+ (Dolby Atmos)* 4K Dolby Vision
Netflix DD+ 5.1 4K Dolby Vision

Formats on Chromecast with Google TV:

App max. audio format max. video format
Amazon Prime Video Dolby Atmos 4K Dolby Vision
Apple TV+ n/a n/a
Disney+ Dolby Atmos 4K Dolby Vision
Netflix Dolby Atmos 4K Dolby Vision

Nvidia Shield TV

This media player (normal and pro version) has the peculiarity of only outputting content with a fixed frame rate. If the set frame rate differs from the actual one, some TVs then show judder when the camera pans.

App max. audio format max. video format
Amazon Prime Video Dolby Atmos 4K Dolby Vision
Apple TV+ n/a n/a
Disney+ Dolby Atmos 4K Dolby Vision
Netflix Dolby Atmos 4K Dolby Vision

Playstation PS4 Pro

The Playstation does not deliver content with dynamic high contrast - but at most HDR10 on Netflix . 3D sound is not to be found on the streaming apps. The situation is similar with the new Playstation PS5. Sony relies on its own 3D audio format "Tempest", which is optimised for headphones. Higher audio formats such as Dolby Atmos and DTS-HD are only available via Blu-ray disc.

App max. audio format max. video format
Amazon Prime Video DD 5.1 4K SDR
Apple TV+ DD 5.1 4K HDR
Disney+ DD 5.1 4K SDR
Netflix DD 5.1 4K HDR10

Sky Q

Sky programmes are received via satellite and cable television with the Sky Q receiver. In addition, content from Sky and Netflix can be streamed. The offer is to be expanded soon with Disney+. Dolby Vision is not yet supported. Instead, Sky uses the HLG-HDR format commonly used for TV broadcasts. Dolby Atmos sound is possible in principle, but currently only works with Sky's own offerings. The series "Das Boot" is currently the only Atmos source.

App max. audio format max. video format
Amazon Prime Video n/a n/a
Apple TV+ n/a n/a
Disney+ from Q2/2021 from Q2/2021
Netflix DD+ 5.1 4K HDR

Xbox One and Series S/X

Just like Apple TV, Microsoft uses the MAT format for Dolby Atmos. The sound is decoded in the Xbox and then output uncompressed This allows system sounds to overlay the audio track - important in games. The Dolby Vision signal is also generated by the Xbox and not decoded in the TV as usual. This video format is called "Dolby Vision Low Latency". Most Dolby Vision televisions can cope with it. But some older ones then only show HDR10.

App max. audio format max. video format
Amazon Prime Video DD+ 5.1 4K HDR10
Apple TV+ Dolby Atmos MAT 4K HDR
Disney+ Dolby Atmos MAT 4K Dolby Vision
Netflix Dolby Atmos MAT 4K Dolby Vision