Terms of service

Contractual partner

The purchase contract is concluded with Spreewald Kommunikationstechnik GmbH (hereinafter referred to as SKT), Radensdorfer Hauptstr. 45 a, 15907 Lübben (Spreewald) OT Radensdorf, Germany, Commercial Register: Cottbus District Court, Commercial Register B 1107

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Conclusion of contract

The presentation of the products in the online shop does not constitute a legally binding offer, but only an invitation to order. The prospective buyer has the option of placing the desired items in the virtual shopping basket by clicking on the corresponding button. The articles collected in the virtual shopping basket can be called up at any time by clicking on the shopping basket symbol. In the shopping cart view, the items can then be viewed, their quantity changed or deleted from the shopping cart. The system guides you through the further steps of the ordering process. Before completing the order, you can change the contents of the order, correct or delete data at any time. To do so, please use the notes or the "back button" of the browser. Only by the last step of the ordering process, clicking on Buy and entering the payment information, is a declaration of intent made to purchase the item at the specified price. The selected payment provider may collect further information such as date of birth and codes, which will not be forwarded to us. The purchase contract is concluded when we accept your order by sending an order confirmation by e-mail immediately after receipt of the order.

 

Prices and shipping costs

The prices stated on the product pages include the statutory value added tax and other price components. In addition to the prices stated, we charge a flat rate of 4.99 euros per order for delivery within Germany. We do not charge shipping costs for orders over 49 euros. The shipping costs are clearly indicated on the product pages, in the shopping basket system and on the order page. There are no further taxes or costs.

For deliveries outside Germany, shipping costs are always charged. The amount depends on the country of delivery. These shipping costs are displayed after selecting the country to which delivery is to be made.

 

Delivery

Delivery only takes place within Germany with DPD. The delivery time is up to 3 days. We will indicate any deviating delivery times on the respective product page. The shipping time for deliveries outside Germany is 2 - 6 days.

 

Retention of title

The goods remain our property until full payment has been received.

 

Information on online dispute resolution

The EU Commission provides a platform for online dispute resolution on the Internet at the following link: https://ec.europa. eu/consumers/odr
This platform serves as a contact point for the out-of-court settlement of disputes arising from online purchase or service contracts involving a consumer.

We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.

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